FAQ's

Owning a pool for the first time can seem like major investment in time, money, and responsibility. It's true that owning an in-ground or above ground swimming pool can take a little time to get the knack of it all, and deciding on the size, type, and shape of pool to go with can appear to be a real stressor. Fear not! This is where F.T. Kelley and Sons comes in. Our philosophy is that we are not here to merely sell you your pool, then leave you to fend for yourself in learning the ins and outs of pool care. Our primary goal is to service your every pool need with 100% integrity and devotion to you. It's a pretty simple idea. If we take care of you, then you'll come back to us time and time again for your pool needs. Thus, we have compiled a pool FAQ to help guide you in your swimming pool shopping and your swimming pool care. This FAQ is ever growing. We will add more to it as time goes on. If this FAQ doesn't answer all of your questions, please feel free to call one of our offices. we would love to help.

Is owning an inground swimming pool a lot of work?

It is not nearly as much work as you might believe. Generally speaking, you can expect to spend about 3 hours opening the pool up in the spring, 2 hours closing it down in the fall, and about an hour to and hour and a half a week cleaning and caring for it through out the swim season. Of course, if you take advantage of our opening, closing, and weekly maintenance services it won't take you one single minute.

What is the waiting period for an in-ground pool built by F.T. Kelley & Sons?

It depends a lot on the weather. Generally we are booked several months in advance. By the end of January we are typically booked until mid to late July, plus or minus a month.

That long! Ray Bob said that he and Jimbo could start installing next Tuesday morning if we pay them in cash. Why not go with them?

There is a reason why Ray Bob and Jimbo are not booked out farther than a week. There is also a reason why we are booked out for several months to a year...quality. Believe us, we build them just as fast as we can. A typical build will take us roughly 1 week to install (weather and daylight permitting). We build nearly 40 completely customized pools every year. No matter where you go for your pool, get on a waiting list and ask how long the installation will take. Ray Bob and Jimbo may start next week, but might not finish it for 4 months..if at all. Buyer beware.

I see that you all only construct steel wall structures with vinyl lining. Why is your method better than a pre-plumbed fiberglass drop in shell?

We feel that the steel walled vinyl lined pools are superior to the fiberglass shells in this area of the country for the simple reason of geology. We have fluctuating water tables and live in an earthquake zone (one of the biggest faults in the country). These steel structures are not only built to last a lifetime, but they also flex at the joints when Mother Earth has one of her shimmies. I do believe that a fiberglass shell would crack like an egg under that amount of force. THERE IS NO LONG TERM FIX FOR A CRACKED FIBERGLASS SHELL. We have talked with a number of experts in the field. Furthermore, the porous bottom under our vinyl liners allows any seeping ground water to be pushed out away from the pool through the drainage system. This keeps the pool stable for the duration of it's life.

OK so barring an earthquake and a ground swell of water, why should I want to mess with a vinyl lined pool? Fiberglass pools have no liners to replace.

Everything exposed to the sun will eventually fade and look washed out. This is a property of UV rays. In 10 years time the boarder around your vinyl liner will fade a bit as will the upper half a fiberglass shell. Liners are pretty cost effective to replace, but entire shells are not. The number one thing that most people forget when shopping for their pool is that this pool (properly constructed) will outlive you and your children. You can replace a 20-year-old liner in a vinyl lined pool and it will look brand new. What kind of facelift can you give a faded fiberglass tub?

I want a pool, but I can't stand the smell of chlorine or how it burns my eyes.

The smell and burn that you are getting from the pool water is not the actual chlorine, but the organic particles that the chlorine has attached to. In other words, the chlorine is "dirty" and is causing the stinging eyes and strong smell. Basic pool maintenance will take care of that problem. However, some people simply are more sensitive to chlorine and cannot tolerate it at normal levels. There are several ways to sanitize your pool without all of the chlorine. For example, all of our pools come with the Frog Mineral system. This system will allow you to use half as much chlorine as a standard chloronator, and the minerals will keep your skin silky smooth. Also, you could use an ozonator system which uses charged oxygen particles to keep the water clean or a ionizer that uses copper and silver diodes to destroy any bacteria or viruses in the water. The next big thing in swimming pools in this area will be the chlorine generator. This system will use ordinary table salt (NaCl) to manufacture a year's supply of chlorine!

Speaking of chlorine, I've noticed that local conglomerate small business suppressing super-store sells buckets of chlorine at half the cost of yours. How do they do it? Are you trying to gouge me?

You can be sure that we are not marking our products up 200% and hoping that the next sucker that comes along will bite. Nothing could be further from the truth. The "Super Stores" can sell their chlorine so much cheaper because it is inferior grade junk. The whole "chlorine is chlorine" argument is ridiculous. You always get what you pay for. The "Super Store" imports their cheap chlorine from over seas. QC is very low over there and workers work for pennies an hour. 90% of our chemicals (chlorine included) are manufactured right here in the U.S.A. They cost a little bit more, but it's worth the little bit extra to know that the QC is high and that we can offer our customers with the highest grade of chemical they can buy. We will always work to make our products competitive in price, they they will be unsurpassed in quality to our competitors.

What if I have a question or concern? How can I get in touch with someone from F.T. Kelley & Sons?

F.T. Kelley & Sons is one of the most accessible pool companies in the Tri-State. We are very busy and booked up with work during the swimming season, but generally there will be someone that can take your call, talk you through your problem, or service your pool seven days a week during the summer. We have two offices located in Evansville, IN. On the west side of town you can reach the office manager between the hours of 8 a.m. and 5 p.m. Mon-Fri and 8 a.m. to 4 p.m. on Sat by calling (812) 618-1188. OR, you can reach our east side location between the hours of 8am and 6pm Mon-Fri, 8 a.m. and 5 p.m. on Sat, and 12 p.m. and 4 p.m. on Sun. I am here just about every one of those hours. Also, if it is an emergency I will come out after hours to solve your problem. We've always got someone on duty. As a matter of fact, we have an "emergency" line just to field your calls outside of business hours. Just call (812) 477-2805. If someone is available, they will answer and help you out.

Is this REALLY a family owned and operated business, or is this a 'family' of corporations?

Yes, this REALLY is a family owned AND operated business. It was founded in 1953 by my grandfather, Floyd (as in F.T.). At that time we were in the construction and concrete finishing business. After being subcontracted out for several years to do the concrete work on local in-ground pools, we decided to form our own company. With my grandfather's leadership and the strong backs and work ethics of my father and uncle, we were able to become a success. Several years later I came along. After spending summers learning the trade and the rest of the year honing my business and people skills I have taken my place as the business sales manager. In short, we have grown a business that services our customers on every level, and can offer them the support of a Kelley family member every step of the way. From conception, to building, to service, to chemical needs, we will be here as a family working for you.